General Processes for Association Registrar
- I can't log in, it says my login has expired
- How do I assign someone into the Association Registrar Role?
- Voter and Contact did not receive emails
- How do I change the role of Executives?
Scroll down to find the answers to the above questions........
I can't log in, it says my login has expired
The OWHA removes all Association Registrar access to the database at the end of May. All Association Registrars would have received an email regarding this process.
To get your access to the database, please contact the OWHA directly:
Association Registrar must forward an email with the following information to email@example.com for your access restored promptly:
Association Registrar’s Name, phone # and email address:
To log into the admin database, the link is below:
How do I assign someone into the Association Registrar Role?
If you currently are assigned the Association Registrar role, you also have the ability to assign someone else to the Association Registrar Role.
As an association registrar, you can assign the new registrar from SETUP > EXECUTIVE LIST.
Once assigned, you can be removed from the list.
Please inform the OWHA with this new information.
Voter and Contact did not receive emails
We have cloned and added voter and contact but the voter and contact have not received their email to agree to ITRs
1 - please make sure that you have the correct email address on file.
2 - The emails might be sent but they could be blocked which would cause them not to be received.
3 - As the association registrar, you can just tell the voter/contact to go to the login page and click Forgot Password to get their login.
Here is the link to log into the admin area as a voter and/or contact
(please note - if they have another "role" assigned to their member profile, they will see a drop down menu to choose the role they need.)
How do I change the role of Executives?
Setup - Executive List
(The member must already be added to your Club's Database)
Click Add New
Choose the Role, and click save.
Created by: undefined -- Last updated:May 03, 2019